Shipping

Free Shipping

 Always Free Shipping - There are no shipping charges associated with these items.  We may limit the number of these items that you may purchase and these items may not count towards the dollar amount needed to get free shipping on other items.

To receive free shipping, you must fulfill all of the follow requirements:

  • Have your order shipped to one of the lower 48 states in the United States, Contiguous United States (see Disclaimer below)
  • The total weight of all items in the order must be below 200 lbs or standard Freight rates for LTL shipments will apply.
  • Have a shopping cart with at least $100 (before tax and after discounts) worth of eligible items (Items marked with )
  • Select Ground $0.00 during checkout

An order that meets the free shipping requirements listed above will be shipped using the “Ground” method of the carrier of our choice.

 

Not Free Shipping

Items in your order that do not qualify for free shipping (items marked with, will be assigned a shipping charge).  Orders that have Free Shipping and Not Free Shipping items should be placed on separate orders otherwise the whole order may be charged shipping.

Items marked with  ship Semi Freight and also does not qualify for Free Shipping.

Disclaimer: Items included or excluded from free shipping are subject to change without notice. Due to the ever-rising costs of outbound shipping, any order that includes back ordered items may be held until the backordered items arrive. AK, HI, AS, MH, FM, MP, PR, PW, VI, GU, AA, AE, AP and all countries outside of the United States are not eligible for free shipping.

 

LTL Shipments

Ship via a Semi Truck.  Semi must be able to reach your destination or choose a different ship-to location.  Someone must be present to sign for LTL shipments.

Orders over 200 lbs will be reviewed to determine if it qualifies for free ground shipping or by freight.

All LTL expedited shipments must be phoned in to the nearest Dadant branch office.  We will not be able to expedite any LTL shipments placed through our website - thank you for your understanding.  Expedited shipments placed after 12:00 PM Central Time may not be processed until the following business day, Monday - Friday excluding holidays.

For maximum savings on freight, refer to the map at www.dadant.com/location and select the Dadant branch closest to you. By Phone: Dial the Toll Free Order Number for the Dadant Branch nearest you for better customer service when placing your order. (For faster service, please have your order written down and your credit card number ready. Also, please know your Dadant Customer Number (if you have received a catalog, it is located above your address label on the catalog back cover) to speed up the order process. By Fax: You may print your on line order shopping cart or fill out the convenient order form stapled in the center of the catalog. Fax the completed order form to your nearest Dadant branch. By Mail: You may print out your on-line shopping cart. Address and mail your completed order to your nearest Dadant branch.

 

Expedited Shipments

We process orders in a first come first serve basis.  We give priority to orders that have been backordered, transferred from another location, and to resolve an error that we created.  We offer expedited shipping during order creation at your expense.  We will give expedited shipments high priority and ship them asap.  Carriers have dropped their guarantee and refunds for expedited shipments at this time.  If the package does not get delivered in the expected time frame, we are unable to provide a refund of shipping costs at this time.

 

Shipping Delays

There may be delays to our normal shipping times during the spring busy season and during our yearly inventory.  Online orders will be entered as normal but may take an additional few days to ship out.  Spring busy season runs from mid February to early June.  Inventory runs last week of August to early September.

 

Additional Shipping Charges

Below is a list of additional shipping charges that could be incurred:

  • Rural Area:……………………………. $2.75
  • Extended Residential:……………. $3.50
  • Address Corrections:……………… $14.00
  • Lift Gate:……………………………….. $100.00
  • Delivery Acknowledgement:…. $3.00
  • Call Tag Required:…………………. $15.00
  • Handling Fee per Shipment:….. $2.00

Disclaimer: Shipping rates may increase at any time due to rising shipping costs and surcharges

 

We Ship By:

  • Many different Parcel carriers or Truck Freight.
  • Special priority shipping options available at higher costs.
  • Shipping and Handling Charges are figured for the lowest cost carrier on the web site. Each item weight is added up for the total weight, all fractions of a pound are considered a full pound.
  • Orders may ship from multiple locations to get you your products faster.

    Please be sure to provide the correct address with your order. Carriers charge for incorrect addresses will be added to your bill. Carriers charges an additional amount for delivery to rural areas and residential delivery, those charges will be added to your bill. Note: These shipping charges may not be sufficient for lightweight bulky merchandise or weights over 40 pounds which will be shipped in multiple packages. We reserve the right to bill you for additional shipping charges. We reserve the right to ship your order from a different branch to complete your order in a timely manner.

Dimensional weight is being be used rather than actual weight. Dimensional weight is a formula used by package delivery companies to determine a billing weight based on density rather than weight. Some items may show the billing weight rather than the actual weight.